2-24 hours depending on method: Steam cleaning (6-12h), dry cleaning (1-4h)

Varies by pile height and material:
• Low-pile synthetics: 4-8 hours
• Medium-pile wool: 12-24 hours
• High-pile/oriental: 24-48 hours
Always dried flat with air circulation underneath

4-24 hours based on fabric: Microfiber (4-8h), Cotton/Linen (8-12h), Velvet/Heavy fabrics (12-24h)

• Turn OFF air conditioners - they:
   - Recirculate humid air, slowing evaporation
   - Lower temperatures below optimal drying range
• Carpets/Rugs: Use fans, dehumidifiers, maintain 20-25°C (68-77°F)
• Upholstery: Flip cushions hourly, use air circulation

Carpets: 12-18 months (high-traffic: 6-12)
Rugs: 12-24 months depending on traffic
Upholstery: 1-2 years or after spills

No - Standard cleaning removes surface dirt but not stubborn stains
Stain removal requires:
• Soil-specific treatments
• Specialized solutions
• Additional time/labor
Charges apply based on stain type and severity

Most common stains lift with proper treatment but:
• Results vary by stain type and age
• Oil, ink, dye, and pet stains are most challenging
• Set-in stains may only fade, not disappear completely

• Rotate every 6 months to even wear
• Use rug pads to prevent slipping
• Vacuum weekly (no beater bar on delicate rugs)
• Professional cleaning preserves fibers

We move light furniture only:
• Chairs, side tables, small decor
• We do not move heavy items (beds, dressers, safes)
For full floor cleaning:
• Clear large items before service
• We'll clean accessible areas only
Place furniture back only after carpets are completely dry

Our standard service covers 250 square feet per area (e.g., one average-sized room). Larger spaces may require additional service blocks.

Based on:
• Size (length × width)
• Material (wool, synthetic, silk)
• Pile height
• Special treatments (stain/odor removal)
Example: 5'x8' wool area rug = $X-$Y

Sectional pricing is based on seat count, with adjustments for:
• Extra-wide seats
• Extended chaise lounges
• Special fabrics
• Heavily soiled conditions

Additional charges apply for:
• Stain identification and testing
• Specialized treatment application
• Extended dwell/processing time
• Post-treatment verification
Prices vary by stain type and surface material

Yes! Thorough vacuuming before our arrival:
• Speeds up the cleaning process
• Improves results
• Avoids our vacuuming surcharge
Essential for rugs to remove embedded dirt